Need assistance? We’re here to help! Our team will get back to you as soon as possible. Whether you have questions about an order, sizing, or our products, we’re happy to assist.

Have questions? Give us a call! Our team is available at to assist you with orders, sizing, or any inquiries. We’re here to help!

Fur Center

Find answers to all your questions about orders, sizing, shipping, and more. Browse our FAQs for quick solutions or reach out if you need further assistance. We're here to help!

Shearling Center Help Center

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY before accessing, browsing and/or using this website. These Terms and Conditions exclusively apply to all business dealings between a customer (hereinafter referred to as the “Customer“) and the Fur Ce

<section id="isPasted"><p data-mce-fragment="1">PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY before accessing, browsing and/or using this website. These Terms and Conditions exclusively apply to all business dealings between a customer (hereinafter referred to as the &#x201C;Customer&#x201C;) and the Fur Center Ltd. (hereinafter referred to as &#x201C;<span data-mce-fragment="1">Fur Center</span>&#x201D;) relating to products offered by <span data-mce-fragment="1">Fur Center&#xA0;</span>and purchased by the Customer through the website as defined below. The laws of Quebec shall apply.</p><p data-mce-fragment="1">Provisions that deviate from these Terms and Conditions can be invoked by the Customer only if and to the extent that these provisions are accepted by the <span data-mce-fragment="1">Fur Center&#xA0;</span>in writing.</p><h2 data-mce-fragment="1" id="sale-contracts">Sale contracts</h2><p data-mce-fragment="1">Orders placed by the Customer via www.<span data-mce-fragment="1">Fur-Center</span>.com (hereinafter referred to as the &#x201C;<span data-mce-fragment="1">Fur Center&#xA0;</span>Website&#x201D;), for the products offered by <span data-mce-fragment="1">Fur Center&#xA0;</span>through the <span data-mce-fragment="1">Fur Center&#xA0;</span>Website are only considered as an offer to conclude a sales contract. The sales contract is only concluded once an e-mail confirmation by <span data-mce-fragment="1">Fur Center&#xA0;</span>is received by the Customer. The e-mail by means of which <span data-mce-fragment="1">Fur Center&#xA0;</span>confirms the receipt of the order to the Customer does not qualify as confirmation of the order.</p><p data-mce-fragment="1">The contract partner of the Customer is <span data-mce-fragment="1">Fur Center&#xA0;</span>Ltd.</p><p data-mce-fragment="1">All information provided by <span data-mce-fragment="1">Fur Center</span>, whether through electronic communication means or by telephone, shall be as accurate as reasonably possible. However, <span data-mce-fragment="1">Fur Center&#xA0;</span>shall not be liable for any error that may be encountered. In particular, delivery data shall be considered solely indicative and the images of products offered on the <span data-mce-fragment="1">Fur Center&#xA0;</span>Website are for illustration purposes only. <span data-mce-fragment="1">Fur Center&#xA0;</span>shall not be bound thereby in any way whatsoever.</p><p data-mce-fragment="1">The <span data-mce-fragment="1">Fur Center&#xA0;</span>reserves the right to modify, add and to remove parts of its Terms and Conditions Policy at any time and at its discretion. Please verify regularly if any changes have been made to <span data-mce-fragment="1">Fur Center&apos;s&#xA0;</span>Terms and Conditions Policy.</p><h2 data-mce-fragment="1" id="power-to-dissolve">Power to dissolve</h2><p data-mce-fragment="1">The Customer has a right to dissolve the sales contract as per the terms set forth below. The Customer is not obliged to include the reason for dissolving the sales contract. The dissolution shall be made by return of the products within ten (10) days of the delivery of the product to the Customer.</p><p data-mce-fragment="1">The Customer bears the direct costs and risks associated with returning products.</p><p data-mce-fragment="1">If the Customer exercises his/her right of dissolution, he/she is obliged to return the products as soon as reasonably possible, but at least within ten (10) days of the dissolution.</p><p data-mce-fragment="1">The <span data-mce-fragment="1">Fur Center&#xA0;</span>has the right to set off any depreciation of products returned in case of usage of the products. This is not applicable if the depreciation is the sole result of the examination of the products.</p><p data-mce-fragment="1">The return of the products must include the original packaging. In case of an effective return, payments already received by the <span data-mce-fragment="1">Fur Center&#xA0;</span>are to be refunded.</p><h2 data-mce-fragment="1" id="filing-of-complaints">Filing of Complaints</h2><p data-mce-fragment="1">In the case that a Customer wishes to file a written complaint regarding the conclusion or the execution of a sales contract following an order made via the the <span data-mce-fragment="1">Fur Center&#xA0;</span>Website, the Customer is entitled to do so at the following address: <a href="mailto:customercare@fur-center.com" style=" text-decoration: inherit;">customercare@<span data-mce-fragment="1">Fur-Center</span>.com</a></p><h2 data-mce-fragment="1" id="the-fur-centercustomer-care">The <span data-mce-fragment="1">Fur Center&#xA0;</span>Customer Care</h2><p data-mce-fragment="1">For prompt reply, please contact us by e-mail:<span data-mce-fragment="1">&#xA0;</span><a href="mailto:customercare@fur-center.com" style=" text-decoration: inherit;">customercare@<span data-mce-fragment="1">Fur-Center</span>.com</a></p><h2 data-mce-fragment="1" id="prices-and-costs">Prices and Costs</h2><p data-mce-fragment="1">The price of a product as shown on the the <span data-mce-fragment="1">Fur Center&#xA0;</span>Website (hereinafter referred to as the &#x201C;Purchase Price&#x201D;) is the net price of the product, excluding Federal and State taxes, as well as shipping costs.</p><p data-mce-fragment="1">The Customer bears the shipping costs of a product, which shall be added to the Purchase Price. The Customer is informed of the amount of the shipping costs during the ordering process via the <span data-mce-fragment="1">Fur Center&#xA0;</span>Website, and through e-mail notifications.</p><p data-mce-fragment="1">The <span data-mce-fragment="1">Fur Center&#xA0;</span>reserves the right to change the Purchase Price of the offered products at any time.</p><h2 data-mce-fragment="1" id="payment-methods">Payment Methods</h2><p data-mce-fragment="1">Payment can be effected by the following credit cards: American Express, MasterCard and VISA.</p><p data-mce-fragment="1">Products shall only be dispatched to the Customer after full-payment has been received by the <span data-mce-fragment="1">Fur Center</span>.</p><p data-mce-fragment="1">If the Customer does not pay the amount he/she owes in accordance to the above Terms and Conditions, he/she will be in default without notice. As soon as the Customer is in default on any payment, all of the <span data-mce-fragment="1">Fur Center&apos;s&#xA0;</span>remaining claims on the Customer are due, and the Customer is immediately in default without notice with respect to those claims.</p><h2 data-mce-fragment="1" id="reservation-of-title">Reservation of Title</h2><p data-mce-fragment="1">All products delivered by the <span data-mce-fragment="1">Fur Center&#xA0;</span>remain the property of the <span data-mce-fragment="1">Fur Center&#xA0;</span>until such time as the Customer has paid in full all amounts owed to the <span data-mce-fragment="1">Fur Center&#xA0;</span>in connection with the products delivered, including damages, costs and interest. The Customer has no right of retention with respect to these products.</p><h2 data-mce-fragment="1" id="delivery-of-products">Delivery of products</h2><p data-mce-fragment="1">Delivery of a product shall be made to the address specified by the Customer during the order process. The <span data-mce-fragment="1">Fur Center&#xA0;</span>reserves the right to deliver products ordered partially.</p><h2 data-mce-fragment="1" id="maintenance-of-products">Maintenance of products</h2><p data-mce-fragment="1">The maintenance and care instructions indicated on the tags of the products are clear and visible. The <span data-mce-fragment="1">Fur Center&#xA0;</span>shall not bear any costs or compensate any damage occurring to products due to improper handling.</p><h2 data-mce-fragment="1" id="liability">Liability</h2><p data-mce-fragment="1">The <span data-mce-fragment="1">Fur Center&#xA0;</span>is exempt from any obligations to pay compensation for damages except if the damage suffered was inflicted intentionally or by the gross negligence of the <span data-mce-fragment="1">Fur Center&#xA0;</span>or its own employees.</p><p data-mce-fragment="1">In cases in which the <span data-mce-fragment="1">Fur Center&#xA0;</span>is obligated to pay compensation for damages, the compensation will never be higher than the invoice value of the product delivered to which, or in connection with which, the damage was caused; or, if the damage is covered by an insurance policy of the <span data-mce-fragment="1">Fur Center</span>, the amount that is actually paid out by the insurer with respect thereto.</p><h2 data-mce-fragment="1" id="jurisdiction">Jurisdiction</h2><p data-mce-fragment="1">All disputes existing or arising between parties shall be heard exclusively by the competent Quebec court, unless the law provides for another mandatory forum.</p><h2 data-mce-fragment="1" id="force-majeure">Force majeure</h2><p data-mce-fragment="1">The <span data-mce-fragment="1">Fur Center&#xA0;</span>is entitled to invoke force majeure if the implementation of the agreement is, in whole or in part, temporarily or permanently, prevented or impeded by circumstances reasonably out of its control, including site or building blockades, strikes, specific work interruptions or work-to-rule slowdowns and lockout; delay in the provision of parts to the <span data-mce-fragment="1">Fur Center</span>, goods or services ordered from third parties other than by circumstances to be imputed to the <span data-mce-fragment="1">Fur Center</span>; accidents and interruptions of business operations.</p><p data-mce-fragment="1">In the case of force majeure on the part of the Fur Center, its obligations are suspended. Should the force majeure last longer than three months, both the <span data-mce-fragment="1">Fur Center&#xA0;</span>and the Customer are authorized to cancel the non-feasible parts of their agreement through a written declaration.</p><h2 data-mce-fragment="1" id="intellectual-property">Intellectual Property</h2><p data-mce-fragment="1">All trademarks, logos, service marks and trade names are proprietary to www.FurCenter.com, or other respective owners that have granted the Fur Center. Website the right and license to use such intellectual property.</p><p data-mce-fragment="1">The Customer will in no event be granted the <span data-mce-fragment="1">Fur Center&#xA0;</span>proprietary rights. In particular, the Customer shall not register or use the <span data-mce-fragment="1">Fur Center&#xA0;</span>proprietary rights in any manner whatsoever.</p><h1 data-mce-fragment="1" id="mobile-terms-of-service"><span data-mce-fragment="1">Mobile Terms of Service</span></h1><p data-mce-fragment="1"><span data-mce-fragment="1">The Fur Center (USA) mobile message service (the &quot;Service&quot;) is operated by Fur Center (USA) (&#x201C;Fur Center (USA)&#x201D;, &#x201C;we&#x201D;, or &#x201C;us&#x201D;). Your use of the Service constitutes your agreement to these terms and conditions (&#x201C;Mobile Terms&#x201D;). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.</span></p><p data-mce-fragment="1"><span data-mce-fragment="1">By consenting to Fur Center (USA)&#x2019;s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Fur Center (USA) through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).</span></p><p data-mce-fragment="1"><span data-mce-fragment="1">You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Fur Center (USA). Your participation in this program is completely voluntary.</span></p><p data-mce-fragment="1"><span data-mce-fragment="1">We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.</span></p><p data-mce-fragment="1"><span data-mce-fragment="1">You may opt-out of the Service at any time. Text the single keyword command STOP to +18337033307 or click the unsubscribe link (where available) in any text message to cancel. You&apos;ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Fur Center (USA) mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.</span></p><p data-mce-fragment="1"><span data-mce-fragment="1">For Service support or assistance email <a href="mailto:customercare@fur-center.com" style=" text-decoration: inherit;"><span data-mce-fragment="1" dir="ltr">customercare@fur-center.com</span></a>.</span></p><p data-mce-fragment="1"><span data-mce-fragment="1">We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.</span></p><p data-mce-fragment="1"><span data-mce-fragment="1">The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.</span></p><p data-mce-fragment="1"><span data-mce-fragment="1">To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.</span></p></section><section><br></section><main><br></main>

Terms and Conditions

At the Fur Center we prioritize our customers and respect the privacy of each visitor of the Fur Center website. This Privacy Policy was adopted in order to maintain communication with our customers and to avoid any misunderstanding. This policy outl

<h1 id="isPasted">Privacy</h1><p data-mce-fragment="1">At the&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>we prioritize our customers and respect the privacy of each visitor of the&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>website.</p><p data-mce-fragment="1">This Privacy Policy was adopted in order to maintain communication with our customers and to avoid any misunderstanding. This policy outlines what information we collect from the visitors of our website: www.<span data-mce-fragment="1">FurCenter</span>.com, and how we use the information collected. Most importantly, this Policy will explain how we protect the information we collect, in order to ensure our customers safety. The&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>will not gather any of your personal information without your consent. By ordering a product from our Website or by creating an account, you indicate that you agree to the terms and conditions of this Privacy Policy, which manages the collection and use of personal information through the Website, as well as to our Terms and Conditions.</p><h2 data-mce-fragment="1" id="collecting-information">Collecting Information</h2><p data-mce-fragment="1">The personal information gathered by or on behalf of the <span data-mce-fragment="1">Fur Center</span> may include the following: your name, e-mail address, date of birth, billing and shipping address, phone numbers, credit card information, interact card and related information, information concerning your interests, and other demographic information. Please understand that when a purchase has been made on the&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>Website, we may contact you via phone or e-mail if we have any questions regarding your order.</p><p data-mce-fragment="1">The&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>collects personal information once you open an account, purchase merchandise from the&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>Website, as well as when you provide information to participate in the services and offerings on the&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>Website. Your IP address, server address, domain name, browser information, and other non-personally identifiable information regarding your visit may be collected as you visit the&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>Website. In order to help us to analyze and better customize your visits to our Website, this information may be combined with information you have provided to us.</p><h2 data-mce-fragment="1" id="visitor-information-uses">Visitor Information Uses</h2><p data-mce-fragment="1">Other than the purposes explained in this Privacy Policy, the Fur Center will not share, sell, trade or publish the personal information provided by you on or through our Website to third parties without informing you in advance.</p><p data-mce-fragment="1">The&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>will principally use your personal information to:</p><ul data-mce-fragment="1"><li data-mce-fragment="1">Create user profiles and store user preferences;</li><li data-mce-fragment="1">Provide excellent customer service;</li><li data-mce-fragment="1">Manage and fulfill contests, promotions, or other site events;</li><li data-mce-fragment="1">Provide you with the products you have ordered or requested;</li><li data-mce-fragment="1">Process and ship orders;</li><li data-mce-fragment="1">Send order and shipping confirmations;</li><li data-mce-fragment="1">Process returns or exchanges;</li><li data-mce-fragment="1">Store records of returns and exchanges;</li><li data-mce-fragment="1">Protect you, and our company, against error and fraud;</li></ul><p data-mce-fragment="1">If you have signed up to receive the Fur Center newsletters, we will use the personal information provided by you to customize the content we present to you; we will also use the information to send you offers and news we think may interest you.</p><h2 data-mce-fragment="1" id="required-disclosures">Required Disclosures</h2><p data-mce-fragment="1">The&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>may share personal information you provide to us with a third party if we are required by law to disclose the given personal information. For example, we may be required to disclose personal information to respond to a court order, a subpoena, or other legal process, including any administrative proceeding, or in connection with an investigation. We may also disclose this information in response to a law enforcement agency&apos;s request or as otherwise required or permitted by law when the information is relevant to investigating a violation of law or to address an emergency that threatens an individual&apos;s life, health or security. Non-Personal Information -&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>may use non-personal information to analyze visits to our Website in order to learn about the interests of our visitors in aggregate and to better understand your interests and needs; this way we can improve our products and services and customize the content, features and promotions that interest you. The&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>may share non-personal, aggregate data with our marketing partners or other third parties for research and marketing purposes.</p><h2 data-mce-fragment="1" id="childrens-privacy">Children&apos;s Privacy</h2><p data-mce-fragment="1">In Canada, the United-States and the European Union only,&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>does not intentionally collect any personal information from children under 13 years old for marketing purposes. Since some information is collected electronically, it can appear to be the personal information of the&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>purchaser of the product, and will be treated as such by this privacy policy. If a child under the age of 13 submits personal information to&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>and we learn that said personal information is the information of a child under 13,&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>will attempt to delete the information as soon as possible. Except as stated above for the specific countries identified,&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>does not knowingly collect any personal information from anyone under the age of 18. If you are under the age of 18 and in a country that prohibits the collection of personal data from persons under the age of 18, you should not provide any personal information to us and you should use the&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>Website strictly with the involvement of a parent or guardian.</p><h2 data-mce-fragment="1" id="right-of-access">Right of Access</h2><p data-mce-fragment="1">As a&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>Customer, you have the right to access, modify and delete your personal information from our database. Please note that&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>reserves the right to retain personal information relating to you essential to document business activities or as needed for required disclosures. No one is required to provide&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>with personal information. Your provision of any personal information to us on or through our Website or by other means must be voluntary and with your consent to the uses described in this Privacy Policy.</p><p data-mce-fragment="1">If you would like to be on our e-mail list, you will be provided with the opportunity to designate your preference on the Website. Furthermore, you will have the chance to choose to join our mailing list in order to receive catalogs and related materials through the mail. In addition, you will have the opportunity to choose to receive those communications.</p><p data-mce-fragment="1"><strong data-mce-fragment="1">Cancellation of Registration</strong></p><p data-mce-fragment="1">You may cancel your user registration, and choose to cancel your subscription to&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>newsletters at any time. Please note that modifications of the status of personal information will not stop newsletters from being generated before&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>can modify the status of personal information.</p><p data-mce-fragment="1"><strong data-mce-fragment="1">Changes to the Policy</strong></p><p data-mce-fragment="1">The&#xA0;<span data-mce-fragment="1">Fur Center&#xA0;</span>reserves the right to update its privacy policy as necessary due to changes in regulations or to keep up with new developments and possibilities available on the internet. For additional information or if you have any questions, please contact us at<span data-mce-fragment="1">&#xA0;</span><span data-mce-fragment="1"><a href="mailto:customercare@fur-center.com" style=" text-decoration: inherit;"><span data-mce-fragment="1" dir="ltr">customercare@fur-center.com</span></a><a data-mce-fragment="1" data-mce-href="mailto:info@gorskigroup.com" href="mailto:info@gorskigroup.com" style=" text-decoration: inherit;">.</a></span></p><p data-mce-fragment="1">&#xA0;</p>

Privacy policy

Fur Center accepts the following methods of payment:. Fur Center uses the industry standard SSL encryption protocol that protects personal information when shopping online.  If you do suspect any fraudulent activity on your credit card, please notify

<p id="isPasted">Fur Center accepts the following methods of payment:</p><ul><li>Credit Cards: Visa, MasterCard, American Express.</li></ul><p>Fur Center uses the industry standard SSL encryption protocol that protects personal information when shopping online. &#xA0;If you do suspect any fraudulent activity on your credit card, please notify your financial institution.</p>

Payment

Fur Center offers the following shipping methods:. Free Standard Shipping on Orders Over 150$:. Delivery time between 1 and 5 business days. Complimentary shipping to the United States. Express Shipping:. Delivery time between 1 and 3 business days f

<p class="tdfocus-1731521627878">Fur Center offers the following shipping methods:</p><p class="tdfocus-1731521627878"><br id="isPasted"><strong>Free Standard Shipping on Orders Over 150$:</strong></p><p class="tdfocus-1731521627878">Delivery time between 1 and 5 business days. Complimentary shipping to the United States.</p><p class="tdfocus-1731521627878"><br><strong>Express Shipping:</strong></p><p class="tdfocus-1731521627878">Delivery time between 1 and 3 business days for orders shipping to the Unites States. A $50.00 fee will be applied to your order.<br><br>*International shipping is currently not available at this time.<br>*Special order requests may take longer to process.&#xA0;</p>

Shipping methods

If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment. Please allow 10 to 14 days for processing your return. Items that

<div data-mce-fragment="1" id="isPasted"><div data-mce-fragment="1"><div data-mce-fragment="1"><div data-mce-fragment="1"><h1 data-mce-fragment="1" id="we-want-you-to-be-happy-with-your-purchase"><br>We want you to be happy with your purchase!</h1></div></div></div></div><main data-mce-fragment="1"><div data-mce-fragment="1"><div data-mce-fragment="1"><p data-mce-fragment="1">If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment.</p><ul data-mce-fragment="1"><li data-mce-fragment="1">Returns are accepted within 30 days of receipt.</li><li data-mce-fragment="1">Returned merchandise must be in the same condition as when received; unworn, undamaged, saleable, with original tags and packaging (if applicable).</li><li data-mce-fragment="1">Altered apparel, special orders, or personalized/monogrammed items, and items identified as &quot;final sale&quot; cannot be returned.</li><li data-mce-fragment="1">We are happy to honor requests for adjustment if your merchandise was purchased at regular price and then reduced within 10 days of purchase.</li><li data-mce-fragment="1">We reserve the right, in our sole discretion, to determine if returned merchandise is in saleable condition.</li><li data-mce-fragment="1"><span data-mce-fragment="1">Items identified as &#x201C;final sale&#x201D; cannot be returned or exchanged.</span></li></ul><p data-mce-fragment="1">&#xA0;</p><p data-mce-fragment="1"><strong data-mce-fragment="1">Please allow 10 to 14 days for processing your return.</strong></p><p data-mce-fragment="1">Items that are damaged, worn, altered, or resized cannot be accepted and will be returned to the customer. &#xA0;Unidentified returns may be returned to the sender. If the items are damaged in transit due to insufficient packaging, the items may not be accepted for return or exchange.&#xA0;</p><p id="isPasted"><u data-olk-copy-source="MessageBody">Fraud alert</u>: We report all fraud attempt, including tickets removed and affixed to same or other items, fraudulent or erroneous substitution, any irregularity outside of a legitimate authorized return for refund.</p><p data-mce-fragment="1">For orders placed with a Fur Center account, you must request a Return Merchandise Authorization (RMA) number:</p><ul data-mce-fragment="1"><li data-mce-fragment="1">Sign into your <a href="https://shopify.com/authentication/57446858827/login?client_id=ccf53d93-dbe6-433e-a34b-54ca228931d6&amp;locale=en&amp;redirect_uri=https%3A%2F%2Fshopify.com%2Fauthentication%2F57446858827%2Foauth%2Fauthorize%3Fclient_id%3Dccf53d93-dbe6-433e-a34b-54ca228931d6%26locale%3Den%26nonce%3D09f361cf-3e78-43a9-a0f4-5428f21e4236%26redirect_uri%3Dhttps%253A%252F%252Faccount.fur-center.com%252Fcallback%253Fsource%253Dcore%26response_type%3Dcode%26scope%3Dopenid%2Bemail%2Bcustomer-account-api%253Afull%26state%3D01JDN5HRF491QH8YFBHZCDCA6Y"><u>account</u></a><a data-mce-fragment="1" data-mce-href="https://ca.gorskimontreal.com/account/login/#recover" href="https://ca.gorskimontreal.com/account/login/#recover" style=" text-decoration: inherit;">,</a><span data-mce-fragment="1">&#xA0;</span>go to My Orders and select the order number containing the item(s) you would like to return or exchange.</li><li data-mce-fragment="1">Click &quot;Return&quot; and choose the reason for your return or exchange. If the item is damaged, please provide details.</li><li data-mce-fragment="1">Once the RMA has been submitted, our customer service department will review and confirm if the return/exchange can be processed.</li><li data-mce-fragment="1">A pre-printed merchandise Return Label will be sent to you via email. Place the pre-printed Return Label on the outside of your package.</li><li data-mce-fragment="1">Returns/exchange packages must include a copy of the RMA as well as the original packaging slip.</li></ul><p data-mce-fragment="1"><strong data-mce-fragment="1">For orders placed through Guest Checkout:</strong></p><p data-mce-fragment="1">Email<span data-mce-fragment="1">&#xA0;</span><span data-mce-fragment="1"><a data-mce-fragment="1" data-mce-href="mailto:customercare@GORSKImontreal.com" href="mailto:customercare@GORSKImontreal.com" style=" text-decoration: inherit;">customercare@fur-center.com</a></span><span data-mce-fragment="1">&#xA0;</span>to request a Return Merchandise Authorization (RMA) number. Our customer service department will review and confirm if the return/exchange can be processed. A pre-printed merchandise Return Label will be sent to you via email. Place the pre-printed Return Label on the outside of your package. The original packing slip must be included in the package.&#xA0;</p><p data-mce-fragment="1">Refunds may only be issued in the same form as was utilized for payment. Returns will only be processed once the item has been received and may take up to 5-10 business days to be reflected by your banking institution. &#xA0;Please note the original shipping charges at the time of purchase are non-refundable.</p></div></div></main><main><br></main>

Returns & Exchanges

The Fur Center products are luxurious, elegant, and tailored using high end materials, intricate fabrication, and details. Given proper care, your Fur Center garment will maintain its appeal for many years. To enjoy the long-lasting quality and beaut

<div data-mce-fragment="1" id="isPasted"><div data-mce-fragment="1"><div data-mce-fragment="1"><div data-mce-fragment="1"><h1 data-mce-fragment="1" id="shearlingcare"><span data-mce-fragment="1" data-ui-id="page-title-wrapper"><span data-mce-fragment="1">Shearling&#xA0;</span>Care</span></h1></div></div></div></div><main data-mce-fragment="1"><div data-mce-fragment="1"><div data-mce-fragment="1"><div data-mce-fragment="1"><p data-mce-fragment="1">The Fur Center products are luxurious, elegant, and tailored using high end materials, intricate fabrication, and details. Given proper care, your Fur Center garment will maintain its appeal for many years. To enjoy the long-lasting quality and beauty of your Fur Center garments, we suggest the following:</p></div><ul data-mce-fragment="1"><li data-mce-fragment="1"><span data-mce-fragment="1">Shearling&#xA0;</span>garment and accessories should be professionally cleaned by a <span data-mce-fragment="1">Shearling&#xA0;</span>and Leather Specialist near you.</li><li data-mce-fragment="1">Remove or cover any accessories (i.e., belts, buckles) before the cleaning.</li><li data-mce-fragment="1">Store your <span data-mce-fragment="1">Shearling&#xA0;</span>garment on a wide shaped outerwear hanger.</li><li data-mce-fragment="1">Store your garment in a cold<span data-mce-fragment="1">&#xA0;</span><a data-mce-fragment="1" data-mce-href="https://www.neimanmarcus.com/en-ca/c/nm-fur-services-cat38890748?icid=jp_NMServices_101018" href="https://www.neimanmarcus.com/en-ca/c/nm-fur-services-cat38890748?icid=jp_NMServices_101018" style=" text-decoration: inherit;" target="_blank" title="Caring For Your Fur Neiman Marcus"><span data-mce-fragment="1"><u>storage facility</u></span></a><a data-mce-fragment="1" data-mce-href="https://www.grggarmentservices.com/" href="https://www.grggarmentservices.com/" style=" text-decoration: inherit;"><u data-mce-fragment="1">.</u></a></li><li data-mce-fragment="1">If you elect to store your garment at home, please use an appropriate closet which is cool, and humidity controlled.</li><li data-mce-fragment="1">Cashmere coats and accessories: entrust to a fine cleaner. Use a low temperature process with no petroleum based or harsh solvents.</li></ul><p data-mce-fragment="1"><span data-mce-fragment="1">If you have any further questions, please&#xA0;</span><a href="https://www.fur-center.com/pages/help-center?hcUrl=%2Fen-US%2Fcontact"><u>contact us</u></a><span data-mce-fragment="1">!</span></p><p data-mce-fragment="1"><br></p><h1 id="isPasted"><span data-ui-id="page-title-wrapper">Fur Care</span></h1><main><p>Fur Center products are luxurious, elegant, and tailored using high end materials, intricate fabrication, and details. Given proper care, your Fur Center garment will maintain its appeal for many years. To enjoy the long-lasting quality and beauty of your Fur Center garments, we suggest the following:</p><ul><li>Fur garment and accessories should be professionally cleaned by a Fur and Leather Specialist near you.</li><li>Remove or cover any accessories (i.e., belts, buckles) before the cleaning.</li><li>Store your fur garment on a wide shaped outerwear hanger.</li><li>Store your garment in a cold <a href="https://www.neimanmarcus.com/en-ca/c/nm-fur-services-cat38890748?icid=jp_NMServices_101018" style=" text-decoration: inherit;" target="_parent" title="Caring For Your Fur Neiman Marcus"><u>storage facility</u></a><a href="https://www.grggarmentservices.com/" style=" text-decoration: inherit;" target="_parent"><u>.</u></a></li><li>If you elect to store your garment at home, please use an appropriate closet which is cool, and humidity controlled.</li><li>Apr&#xE8;s-Ski jackets: hand clean for optimal results, using a warm cloth and mild detergent. Avoid commercial petroleum-based solvents. Hang to air dry, avoiding commercial dryers and hot temperatures over 70 Fahrenheit. Remove detachable fur and leather belts and protect metal accessories for best results.</li><li>Cashmere coats and accessories: entrust to a fine cleaner. Use a low temperature process with no petroleum based or harsh solvents.</li></ul><p>If you have any further questions, please <a href="https://www.fur-center.com/pages/help-center?hcUrl=%2Fen-US%2Fcontact"><u>contact us</u></a>!</p></main><p data-mce-fragment="1">&#xA0;</p></div></div></main><main><br></main>